FREQUENTLY ASKED QUESTIONS

Good question—but ABSOLUTELY NOT!  Our objective is to bring high-quality, real-talk, real-life tactics, tips, techniques and tools that’s proven to be intensely valuable. The session is loaded with content of solutions and strategies specialized in real-world actionable activities designed for immediate implementation!

Moving Stars® Academy events offer students the opportunity to learn the tools of the trade, and are taught by an award-winning seasoned real estate professional, Demetria Walker.

Many new agents mistakenly believe that building a successful career in real estate is easy. Thanks to the feast and famine cycles that are a routine part of being in this industry, the only easy parts about it are: It’s easy to lose money. Easy to lose sleep. Easy to lose time. And easy to lose your sense of self-worth while ending up disappointed and possibly destitute. That’s the “real” in real estate. 

But with the right mentor and coach ’ you can steer clear of the common pitfalls many other agents experience. By attending Moving Stars® Academy’s unique training sessions you will learn how to avoid the landmines that derail the careers of others. Content falls into the following categories: 

• Organization
• Systemization
• Presentation 
• Continuation, and most importantly
• Implementation

For more detailed information about what is covered in each of our training events, please visit our Events Page.

Moving Stars® Academy offers several live training events throughout the year. You can find more event-specific details on our Events Page.when the date(s) are confirmed. In the meantime, if available, it's strongly recommend joining the waitlist. THen a notification is sent to you when registration opens for that training.

All event times are posted in Central Time (CT). Every effort is made to begin our sessions on time, so promptness is urged.

However, if the session is a TREC-approved course, promptness is required to receive the applicable credits for the training.

We recommend that you log-in at least 30 minutes before the published start time to avoid possible admission traffic-jams, or in case you experience any technical difficulties.

Our events have both live and virtual training. There are also self-paced learning components in development. After you’ve registered for an Event, access to that Event’s library, if applicable, is immediate for access within your private portal on the platform.  

Once your registration is completed and confirmed, an access password must be created (by you). And for virtual trainings, a link will be emailed to you approximately 48-hours before the event’s scheduled date.  

Contact [email protected] if you do not receive the access information at least 48-hours in advance. Be sure to include your full name and mobile number in your email for our support team to cross-reference your purchase. 

The COVID-19 pandemic although not widely discussed, still exist. Our social distancing and travel restrictions are lifted, but kindly request if you are experiencing cold/flu-like symptoms to please notify us that you are unable to physically attend the session. A full credit will be applied to the next training.

Failure to notify us, or a no-show, or showing up and failing the check-in testing (i.e., temperature or oxygen test), will result in a forfeiture of any previous payments received. Anyone with a temperature above 99 will not be admitted into the session.

No. We do not offer any group discounts at this time.

However, occasionally, an early registration discount coupon is offered for an upcoming event. 

No. Each registration confirmation is for single use only. If you’d like to have multiple people attend from your office or team, each person will need to register for the specific training event separately. Access to Moving Stars® Academy's online events will be granted based on the name of the person under which registration was submitted. Any violations of our terms and conditions may result in cancellation of registration and forfeiture of registration costs.

A notification should have been received confirming your reservation. If not received within 4 hours, please contact us ideally via email or text.

We recommend that you set a reminder on your phone for the scheduled time of the event for which you’ve registered. We don’t want you to miss a single minute of our training content! We will also send you several automated reminders of your upcoming event via email and/or text message.

For virtual trainings, if you have not received the webinar log-in details within 48 hours of your upcoming event, please contact us at: [email protected]. We recommend contacting us about any access issues you are experiencing as soon as possible so that we can get your problem resolved quickly. 

Be sure to include your full name and mobile number in your email.

Moving Stars® Academy offers several live training events throughout the year with more in the development phase. Once you attend any training, whether in-person or virtual, in the event subsequent courses arise—especially virtual or self-paced study guide—your access is personal kept within your profile within MSA’s platform for easy access. 

Yes! It's For Sale on AmazonPay for $159.90.

However, there is a discounted rate offered in connection to attending the class for only $89.90! The price for this collectible handbook is adjusted once your Registration is confirmed,

Virtual training sessions will be recorded and accessible for approximately 60 days after the date the event is held. And any applicable content will be accessible in your Member Library.

To notify us of any audio issues, please contact us at  [email protected],  or call us directly at 832-993-0353.

Be sure to include your full name and mobile number in your email.

We are not tech experts, but will make every effort to resolve the issue and ensure our end is functioning properly. That's verifiable, if the issue is being experienced by all attendees opposed to an individual attendee.

MOVING STARS® Academy’s coaching focus is for attendees of one of our previous training sessions as a continuation of the course. And usually offered on a complimentary basis for a limited time only.  The timeframe details vary per course and are stipulated during the session.

But, since the need for a mentor/coach either as a one-off or  longer has been requested repeatedly, Demetria Walker—the founder/facilitator of Moving Stars® Academy—developed a coaching division. It’s Whizz Word of Wisdom [W.W.O.W]. For more information about this service and pricing, visit:

www.MovingStarsAcademy.com/wwow-gethelp  

We will honor refund requests of all products and training sessions before seventy-two (72) hours of the event date provided an access link to the training session has not been emailed to you.

Once the access link is emailed to registrants, all monies remitted are nonrefundable. Or, when applicable, if a workbook's seal is broken in conjunction with any course, all monies remitted are nonrefundable. 

Please read our full Refund Policy for additional information.

To request a refund, contact Moving Stars® Academy via email at: Support@movingstarsacademy.com. State the reason for the refund request. Please include your full name and mobile number in your email along with the course name/date/time for us to cross-reference.