FREQUENTLY ASKED QUESTIONS

Moving Stars® Academy offers several live training events throughout the year. You can find more event-specific details on our Events Page.

We recommend that you set a reminder on your phone for the scheduled date and time of the event for which you’ve registered. We don’t want you to miss a single minute of our training content! We will also send you several automated reminders of your upcoming event via email and/or text message. If you have not received the webinar log-in details within 48 hours of your upcoming event, please contact us at: [email protected]. We recommend contacting us about any access issues you are experiencing as soon as possible so that we can get your problem resolved quickly. 

Be sure to include your full name and mobile number in your email.

Due to the COVID-19 pandemic, all Moving Stars® Academy events will be delivered via exclusive virtual live-streaming format until further notice. For the best viewing experience, be sure that you have an adequate internet connection, for which you are solely responsible. Once social distancing and travel restrictions are lifted, we look forward to hosting our future training sessions in-person at a physical location.

Our events have both live and self-paced learning components. After you’ve registered for an event, access to that event’s library is immediate for access to pre and post (if applicable) webinar training materials. The live portion of the training will be delivered via Zoom. Once your registration is completed and confirmed, a log-in access link will be emailed to you approximately 72-hours before the event’s scheduled date. Contact [email protected] if you do not receive the access information at least 48-hours in advance.

Be sure to include your full name and mobile number in your email for our support team to cross-reference your purchase.

All event times are posted in Central Time (CT). Every effort will be made to begin our sessions on time, so please be prompt. We’d recommend that you log-in at least 30 minutes before the published start time to avoid possible admission traffic-jams, or in case you experience any technical difficulties.

To notify us of any audio issues, please contact us at  [email protected],  or call us directly at 845-868-2393.

Be sure to include your full name and mobile number in your email.

No. Each registration confirmation is for single use only. If you’d like to have multiple people attend from your office or team, each person will need to register for the specific training event separately. Access to Moving Stars® Academy's online events will be granted based on the name of the person under which registration was submitted. Any violations of our terms and conditions may result in cancellation of registration and forfeiture of registration costs.

No. We do not offer any group discounts at this time.

Moving Stars® Academy events offer students the opportunity to learn the tools of the trade, and are taught by an award-winning seasoned real estate professional, Demetria Walker.

Many new agents mistakenly believe that building a successful career in real estate is easy. Thanks to the feast and famine cycles that are a routine part of being in this industry, the only easy parts about it are: It’s easy to lose money. Easy to lose sleep. Easy to lose time. And easy to lose your sense of self-worth while ending up disappointed and possibly destitute. That’s the “real” in real estate. 

But with the right mentor and coach ’ you can steer clear of the common pitfalls many other agents experience. By attending Moving Stars® Academy’s unique training sessions you will learn how to avoid the landmines that derail the careers of others. Content falls into the following categories: 

• Organization
• Systemization
• Presentation 
• Continuation, and most importantly
• Implementation

For more detailed information about what is covered in each of our training events, please visit our Events Page.

We will honor refund requests of all products and training sessions within seventy-two (72) hours of the event date provided an access link to the training session has not been emailed to you.

Once the access link is emailed to registrants, all monies remitted are nonrefundable. Or, when applicable, if a workbook's seal is broken in conjunction with any course, all monies remitted are nonrefundable. 

Please read our full Refund Policy for additional information.

To request a refund, contact Moving Stars® Academy via email at: Support@movingstarsacademy.com. State the reason for the refund request. Please include your full name and mobile number in your email along with the course name/date/time for us to cross-reference.

The training sessions will be recorded and accessible for approximately 120 days after the date the event is held. Content will be accessible in your member library.

MOVING STARS® Academy’s coaching focus is on agents who are familiar with our strategies & systems and who are implementing what they’ve already learned during our sessions. Therefore, our coaching services are offered, currently, only to BLAST-OFF and THE B.O.M.B. Bootcamp participants.

On a limited basis, and by application only, private one-on-one mentoring/coaching consultations are offered at a rate of $50 per 30-minute session—minimum 1-hour.

Contact [email protected] directly if interested and an application will be forwarded to you for consideration.